Last updated on July 1st, 2025
Agreement to these General Terms and Conditions
YOU ACKNOWLEDGE THAT YOU SHALL BE A NATURAL PERSON, LEGAL PERSON OR OTHER ORGANIZATION WITH FULL CAPACITY FOR CIVIL CONDUCT WHEN YOU START TO USE THE SITE SERVICES. IF YOU DO NOT HAVE THE AFOREMENTIONED QUALIFICATIONS, YOU AND YOUR LEGAL GUARDIAN SHALL BEAR ALL THE CONSEQUENCES CAUSED BY THIS IN ACCORDANCE WITH THE LAWS AND REGULATIONS. IF YOU ARE A MINOR UNDER THE LAWS OF THE JURISDICTION IN WHICH YOU RESIDE, PLEASE READ CAREFULLY AND FULLY UNDERSTAND THESE TERMS AND CONDITIONS ACCOMPANIED BY YOUR LEGAL GUARDIAN, AND USE THE SITE SERVICES AFTER OBTAINING THE CONSENT OF THE LEGAL GUARDIAN.
1. Introduction
These General Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "User") and SmallRig Technology (HK) Limited ("SmallRig", "Company", "we", "us", or "our"), concerning your access to and use of the website https://www.smallrig.com as well as any other websites, media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). SmallRig reserves the right, at its sole discretion, to arrange or designate its affiliates, controlled companies, successor companies or third-party companies approved by SmallRig to provide the services to you as required by SmallRig. You acknowledge and agree that by receiving the services, you accept that the rights and obligations of such parties are also governed by these Terms.
To provide better services for you, before you start to use the Site, please read carefully and fully understand these Terms, especially those terms regarding applicable laws, dispute resolution, the disclaimers, limitations of SmallRig’s liability and the restrictions on your rights. Please do not use the Site services unless you have carefully read, fully understand and accept these Terms. You agree that by accessing the Site, creating account, clicking "Agree", posting, using the Site, etc., you have carefully read, fully understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OR PART OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USING IMMEDIATELY.
The information provided on the Site is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to the laws or regulations or which would subject us to any registration requirements within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with applicable laws or regulations.
The Site is controlled or licensed by or to SmallRig, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights, unfair competition laws, and other applicable laws.
2. Supplemental terms and conditions
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. SmallRig reserves the right, in our sole discretion, to make changes or modifications to these Terms from time to time. SmallRig may not alert you about any changes by updating the "Last updated" date of these Terms, and the latest version on the Site will apply. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.
3. Consent to Receive Electronic Communications from Us
Visiting the Site, sending emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications SmallRig provides to you electronically, via email, satisfy any legal requirements that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
4. Account registration and Use
After you fill in the information as prompted on the registration page, read and agree to these Terms and complete the entire registration process, you may obtain an account on our Site and become a user of the Site.
You have the right to log in to our Site using the email address you set or confirm for our Site and the password you set (Email Address and Password are collectively referred to as "Account"), or log in to our Site using your Google Account and Facebook Account.
PROVIDED ON OUR SITE IS TRUE, ACCURATE, COMPLETE, LEGAL AND VALID, AND THAT ANY CHANGES TO YOUR REGISTRATION INFORMATION SHOULD BE UPDATED IN A TIMELY MANNER SO THAT WE CAN CONTACT YOU IF NECESSARY.
You understand and agree that if the registration information provided by you is not legal, true, accurate or detailed, you shall bear the corresponding responsibilities and consequences arising therefrom and we reserve the right to terminate your use of our Site at any time, without warning in our sole discretion.
You understand and agree that you are entirely responsible for maintaining the confidentiality of your password. You may not use the Account of any other person, nor may you share your Account to gain unauthorized access to Site. You agree to notify us immediately of any unauthorized use of your Account. We shall not be liable for any loss that you incur because of unauthorized use of your Account, either with or without your knowledge. You may be held liable for such loss incurred due to unauthorized use of your Account.
5. Violations of General Terms and Conditions
SmallRig reserves the right, but not the obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the laws or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, SMALLRIG RESERVES THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAWS OR REGULATIONS. SMALLRIG MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If SmallRig terminates or suspends your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, SmallRig reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
6. Privacy Policy and Cookie Policy
By using and/or Accessing the Site, you represent and warrant that you have read and understood and agree to be bound by our Privacy Policy (https://www.smallrig.com/global/contentpage/privacyPolicy.html) and Cookie Policy (https://www.smallrig.com/global/contentpage/cookiePolicy.html).
If you access the Site from any other region of the world with laws or other regulations governing data protection, use, or disclosure that differ from applicable laws in the Hong Kong SAR, then through your continued use of the Site, you agree to have your data transferred to and processed in accordance with the respective applicable laws.
SmallRig reserves the right to make changes to our Privacy Policy and Cookie Policy at any time. SmallRig will update Privacy Policy and Cookie Policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If SmallRig makes material changes to Privacy Policy and Cookie Policy, SmallRig may notify you either by prominently posting a notice of such changes or without a notification. SmallRig encourages you to review Privacy Policy and Cookie Policy frequently to be informed of how SmallRig is protecting your information.
If you have any questions or comments about your Privacy rights, you may contact the SmallRig Data Protection Officer (DPO) at smallrig@smallrig.com.
7. Submissions
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to SmallRig are non-confidential and shall become SmallRig's property. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
8. Intellectual Property Rights
Unless otherwise indicated, the Site is SmallRig property and all codes, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws, international copyright laws, and international conventions. The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. SmallRig reserves all rights not expressly granted to you in and to the Site, the Content and the Marks.
9. Prohibited Activities
You may not access or use the Site for any purpose other than that for which SmallRig makes the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Interfere with, disrupt, or create an undue burden on the Site networks or services connected to the Site.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Use a buying agent or purchasing agent to make purchases on the Site.
10. Disclaimer
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, SMALLRIG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SMALLRIG MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND SMALLRIG WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. SMALLRIG DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND SMALLRIG WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
11. Indemnification
You agree to defend, indemnify, and hold SmallRig harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site or with whom you connected via the Site or app. Notwithstanding the foregoing, SmallRig reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. SmallRig will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
12. Limitations of Liability
IN NO EVENT WILL SMALLRIG OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF SMALLRIG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Governing Law
These Terms and your use of the Site are governed by and construed in accordance with the laws of Hong Kong SAR applicable to agreements made and to be entirely performed within Hong Kong SAR, without regard to its conflict of law principles.
14. Dispute Resolution
14.1. Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
14.2. Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Hong Kong International Arbitration Centre ("HKIAC") and, where appropriate, the HKIAC Administered Arbitration Rules ("HKIAC Rules"), both of which are available at the HKIAC website: https://www.hkiac.org/. Your arbitration fees and your share of arbitrator compensation shall be governed by the HKIAC Rules and, where appropriate, limited by the HKIAC Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable HKIAC Rules or applicable law, the arbitration will take place in Hong Kong SAR. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and courts located in Hong Kong SAR, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non convenience with respect to venue and jurisdiction in such courts.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
14.3.Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
14.4.Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
15. Miscellaneous
15.1.Entire Agreement
These Terms and any policies or operating rules posted by us on the Site, or with respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. SmallRig may assign any or all of our rights and obligations to others at any time. SmallRig shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
SmallRig is an independent contractor and neither you nor SmallRig will be considered for any purpose to be the agent, partner, franchisee, franchisor or joint venture of the other. Neither the user nor SmallRig has any obligation or responsibility to act on behalf or on behalf of the other, or the power or authority to unite the other in any way.
You agree that these Terms will not be construed against SmallRig by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
15.2. Modifications, Corrections and Interruptions
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. SmallRig reserves the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
SmallRig reserves the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, SmallRig has no obligation to update any information on our Site. SmallRig also reserves the right to modify or discontinue all or part of the Site without notice at any time. SmallRig will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
SmallRig cannot guarantee the Site will be available at all times. SmallRig may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. SmallRig reserves the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that SmallRig has no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
15.3. Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms.
15.4.Severability
If a term of these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other terms will continue in effect. If any unlawful and/or unenforceable term would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the term will continue in effect.
15.5. No Waiver
A waiver by either party of any term or condition of these Terms, or any breach, in any one instance, will not waive that term or condition or any later breach.
16. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
SmallRig Technology (HK) Limited
19H MAXGRAND PLAZA NO.3 TAI YAU STREET SAN PO KONG KL
smallrig@smallrig.com